TaGo Pro Privacy Policy

General

TaGoPro (the "Company") respects the privacy of its customers and website users, and operates in accordance with all applicable laws, including the UK General Data Protection Regulation (UK GDPR). The purpose of this document is to outline how we collect, use, store, and protect users' personal data, and to clarify their rights.

By using the website (hereinafter: the "Site"), you fully agree to this policy in all its terms.

Data Collected on the Site

The Company collects information provided voluntarily by users during their use of the Site, including:

• Personal details such as name, phone number, email address, and delivery address.
• Purchase and payment details (except credit card information, which is not stored in the Company’s systems).
• Information provided through customer service inquiries, newsletter sign-ups, or marketing subscriptions.

Additionally, data is automatically collected using technologies such as cookies, tags, pixels, and analytics tools for the purposes of:

• Ensuring the proper functioning of the Site and improving user experience.
• Analysing site activity and performance.
• Personalising offers, products, and advertising content.
• Ensuring security and detecting abnormal or fraudulent activities.

Use of Data

The Company may use the personal data provided for:

• Processing orders, supplying products, and providing customer service.
• Managing customer relations, sending updates, and information regarding orders.
• Improving services, developing products, and optimising business processes.
• Sending offers, discounts, and marketing content subject to user consent.
• Complying with legal obligations, regulatory requirements, and court orders.

Data Retention

Personal data will be retained in the Company’s databases for the period necessary to fulfil the purposes for which it was collected, or longer if required by law. The Company employs reasonable and standard security measures to protect the data from unauthorised access, misuse, or disclosure.

Sharing Data with Third Parties

The Company may share personal data with the following parties to fulfil the service:

• Payment processors, shipping providers, storage, and cloud services.
• Mailing, advertising, and analytics platforms (such as Google, Meta, etc.).
• Law enforcement or regulatory authorities, as required by law.

Data will only be shared to the extent necessary for the Company’s legitimate purposes, subject to appropriate confidentiality agreements.